Refund and Returns Policy

Digital Product Return Policy

Effective Date: 31.10.23

1. Introduction

Welcome to APII TE UKI OU Fundraiser Website! We are committed to providing you with high-quality digital products and services. Our digital products are delivered electronically, making returns and exchanges unique compared to physical products. Please read this Return Policy carefully to understand your rights and responsibilities.

2. Scope

This Return Policy applies to all digital products purchased on our website.

3. Digital Products

Digital products include, but are not limited to:

• Software licenses
• Downloadable files (e-books, music, videos, etc.)
• Online courses
• Subscriptions

4. Return Eligibility

Digital products are generally non-refundable. However, we understand that there may be exceptions. You may be eligible for a return or refund under the following circumstances:

• Faulty or Defective Products: If the digital product is faulty or does not work as intended, you may be eligible for a refund. Please contact our customer support within 2 days of purchase.
• Unauthorized Purchases: If you did not authorize a purchase, please contact our customer support immediately to address the issue.
• Duplicate Purchases: If you accidentally purchased the same product more than once, please contact our customer support within [number of days] days of purchase. We may issue a refund for the duplicate purchase.

5. Non-Refundable Circumstances

The following circumstances are generally not eligible for a refund:

• Change of Mind: We do not offer refunds for change-of-mind or buyer’s remorse.
• Incompatibility: It is your responsibility to ensure that your device or software is compatible with the purchased digital product. We do not issue refunds for incompatibility issues.
• Technical Issues: We are not responsible for issues related to your internet connection, device, or software that prevent you from accessing or using the digital product. Please ensure your system meets the minimum requirements specified for the product.

6. Customer Support

If you have any questions or need assistance with your digital product, please contact our customer support team at atuo.fundraiser@gmail.com.

7. Changes to the Return Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be effective upon posting on our website. Please review this policy periodically for updates.